TALK TO US

We are a small team. Real runners, real replies — usually within two business days.

RESPONSE TIME

• EMAILWithin 48 hours, Mon–Fri
• ORDER ISSUEWithin 24 hours, priority queue
• SOCIAL DMBest effort, not guaranteed

BEFORE YOU WRITE

For order issues, include your order number (starts with RO-) and a photo if the object arrived damaged. For run-data questions, tell us which source you used (Strava / Garmin / Coros / Apple Fitness / GPX file / screenshot).